Hope Industrial Blog

Control Engineering sat down with Mike McGraw, President of Hope Industrial Systems, to discuss how U.S.-based design, engineering, and assembly, combined with a relentless focus on customer experience, shape our approach to industrial touch screen monitors for the factory floor.

For manufacturers, OEMs, and system integrators who need reliable, long-life display solutions in harsh environments, the right industrial monitor isn’t just a component, it’s a long-term investment. At Hope Industrial Systems, we’ve built our entire company around getting that investment right.

Explore our full line of industrial monitors

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When Hope Industrial Systems introduced a standard 5-year warranty on all products, it wasn’t a marketing promotion—it was a reflection of our confidence in the reliability of our products and our commitment to supporting customers long after the sale.

At the time, Hope Industrial was the first industrial monitor manufacturer to offer a standard 5-year warranty. We believed customers deserved more than the industry norm, and we were willing to stand behind every monitor we shipped.

Today, that commitment remains unchanged.

Since implementing our 5-year warranty, every product we’ve shipped has been backed by the same industry-leading coverage. Throughout those shipments, we’ve continued to prove what our customers already know: reliable products, responsive support, and fast repairs help reduce downtime and lower the total cost of ownership.

Our warranty covers all standard products for five years from the date of shipment. If service is ever needed, our U.S.-based repair team typically repairs and ships returned products within 24–48 hours—often the same day they are received.

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For 25 years, Hope Industrial Systems has been building rugged monitors that thrive in tough environments. With over 200,000 units shipped worldwide, our products are trusted where reliability matters most.

Most of our customers find that our standard IP65/IP66 and NEMA 4/4X monitors deliver all the protection they’ll ever need — sealing out dust and withstanding heavy washdowns in factories and industrial settings every day.

So why offer IP69K?

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If you’re specifying monitors for an industrial control system, cabling probably isn’t where you want to spend time. But it’s often where problems show up — especially on the factory floor.

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Since our company was founded in a basement in Atlanta, Georgia over 23 years ago, all 200,000-plus of Hope Industrial Systems’ monitor and touch screen products have been designed, engineered and assembled in the USA. We take pride in the fact that, even in today’s complex world of manufacturing, we’ve upheld our founding principle that we will manufacture our products here in the USA, while serving literally every continent on the globe in our quest to lead the world in our industry.

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Hope Industrial Systems is excited to announce new versions of our widescreen 19.5″ Panel Mount and Universal Mount industrial monitors and touch screens. The new 19.5″ monitors feature an edge-to-edge flush front window that extends across the entire front of the display. Window options include our new multi-touch projected capacitive (PCAP) touch screen and food protection windows, as well as our single-touch resistive touch screen and strengthened glass windows.

These monitors now include standard DisplayPort and DVI-I digital video inputs and both AC and DC power connectors (10.8 to 26.4 VDC). Like all of our models, they feature 3rd-party NEMA 12/4 and 12/4/4X (IP65/IP66) environmental certification and include our industry-leading 5-year warranty.

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Hope Industrial Systems is pleased to announce our new 23.8″ line of industrial monitors and touch screens, the first of our next generation widescreen product line!

As our customers know, HIS takes pride in our 22-year history of assuring our customers of long-term product continuity. After shipping thousands of our 23.0″ product family for over 8 years, the worldwide panel fabricators discontinued the 23.0″ size, so about 18 months ago we acquired a large quantity of them and began a development effort to introduce a new product line that would be as close in form, fit and function as practical and at the same time incorporate an LCD panel that is expected to be available for an extended time.

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An Industrial Keyboard Supplier With a 5-Year Warranty

Most of our customers know us as an industrial touch screen and monitor company, but we are proud to also be the manufacturer of a complete line of truly industrial keyboards that come with a standard 5-year warranty.

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Hope Industrial offers 3 different varieties of monitor and touch screens to suit the needs of each individual customer. We offer Panel Mount, fully enclosed Universal Mount, and Rack Mount monitors, all with a standard 5-year warranty and 30-day total satisfaction guarantee. All of our monitors are designed to provide superior picture quality in a rugged enclosure, ensuring years of reliable operation in any factory environment. Read More