Some users may wish to use a single workstation to control multiple PCs, switching between the PCs as needed. For applications only requiring video and USB keyboard/mouse, most off-the-shelf KVM switches can be used, such as those commonly found in IT server room environments.
Hope Industrial USB touch screens, however, cannot be used with most KVM switches, since the USB signals used by our touch screens are not the same as those used by a standard USB mouse.
To provide touch screen switching, a KVM switch specifically designed for touch screens must be used. An example of one can be found in this article.
“VESA mounting” refers to a standard created by the Video Electronics Standards Association and adhered to by most manufacturers of flat panel displays. Among other things, the VESA standard prescribes four M4 screws spaced in a square pattern, 100mm per side.
This common mounting arrangement can be used both to attach a display to a mount or stand, or to attach a device, such as a small PC or thin client, to the rear of a display.
All Hope Universal Mount Monitors are fitted with a standard 100mm VESA mounting pattern. All Hope Panel Mount Displays either have an integrated VESA pattern, or can be purchased with an optional adapter plate that provides a VESA pattern.
All common video source formats and video connector types are supported by all Hope Industrial displays. Depending on the display model, the connector type is supported either natively, or through the use of zero-loss adapters or converters, all available from Hope Industrial.
Hope Industrial 19.5" and 23.8" displays include native DVI-I and DisplayPort connectors. All other Hope Industrial display sizes include native VGA and DVI-I or DVI-D connectors. DVI-I accepts both digital and analogue signals.
Note that compatibility depends on both the physical connector and the video signal format itself. Please contact our support team for more information on compatibility with your video source or PC.
Yes, Hope Industrial touch screens use either Resistive or Projected Capacitive (PCAP) technology and both types can be used with a stylus, with some considerations.
Hope Industrial Resistive Touch Screens are pressure-sensitive, and therefore work with any type of stylus (or any other object that can apply pressure).
Our multi-touch PCAP models use the same technology as a typical smartphone and can be used with a capacitive stylus. Hope Industrial also provides a capacitive stylus (part number: PD-STYLUS-1) that is suited for industrial environments.
Support for Linux-based operating systems is available through both native drivers and by using driver-less methods that rely on the HID device compatibility of our touch screens. A full review of the available methods is available on our blog.
You may also contact our support group for information specific to your environment and applications.
Any standard glass cleaner can be used to clean a Hope Industrial touch screen.
RoHS is discussed further on our CE Certification and RoHS page. WEEE and REACH are discussed in detail on our REACH and WEEE Compliance page.
Hope Industrial Multi-Touch PCAP models are pre-calibrated at the factory and do not require calibration in normal use. These models do not require drivers for most operating systems.
Hope Industrial Resistive Touch models are also pre-calibrated at the factory, but may also be re-calibrated by the user after installing the driver package which is available for download. Calibration typically lasts a very long time but may "drift" over time, requiring re-calibration. Also, installation of new drivers may require a re-calibration.
No, the presence of dirt, fingerprints, or liquid on the touch screen surface will not affect the operation of a properly installed display.
Yes, our touch screen drivers allow multiple displays to be connected to a single PC, whether in mirroring mode (multiple screens showing the same desktop) or extended desktop (a single desktop stretched across multiple displays).
Our Windows drivers allow each touch screen to be calibrated independently, whether you are using USB or Serial for connection to the PC. Once configured, the cursor will follow your finger to any connected touch screen. For configuration help or more information, please contact our support group for assistance.
Connecting multiple computers to the same touch screen requires the use of a KVM switch that has been specifically designed to handle switching of USB touch screens. KVM switches intended for use with a standard mouse (the type commonly used in server rooms) will generally not work with Hope Industrial touch screens.
Please visit this post on our blog for a KVM switch review that has been certified by Hope Industrial for use with our USB touch screens.
Yes, Hope Industrial touch screens use either Resistive or Projected Capacitive (PCAP) technology and both types can be used while wearing gloves, with some considerations.
Hope Industrial Resistive Touch Screens are pressure-sensitive, and therefore work with any style or thickness of glove (or any other object that can apply pressure).
Our multi-touch PCAP models can be used with thin gloves or a capacitive stylus. Also, gloves advertised as compatible with smartphones (most of which use PCAP technology) will also work with Hope Industrial displays.
Hope Industrial products are engineered using materials specifically chosen for high resistance to the types of corrosive chemicals and gases commonly found in industrial and manufacturing environments. Resistance to any chemical depends not only on the materials and chemical in question, but on other factors, including chemical concentration, exposure time, and ambient temperature.
We have created an overview chart that lists each exterior material used in the construction of Hope Industrial products, along with a list of common chemicals each material can tolerate. This list can be used to qualify suitability of our products for your environment.
If you do not see a chemical in your environment on the list, or you would like more information, please contact us for detailed guidance from our engineering department.
Drivers are available for a wide variety of current and legacy operating systems, including all major Windows versions, Microsoft Embedded operating systems, Apple Mac, and many others. A full list and downloadable drivers are available in our support section.
All Hope Industrial touch screens are recognised as USB HID devices by most popular operating systems and often work upon connection with no driver installation.
For Hope Industrial Resistive Touch models, a driver is required for calibration and more advanced features, such as Hold-to-Right-Click. Drivers are available for a wide variety of operating systems in our support section.
For Hope Industrial PCAP Touch models, more advanced features are provided by the touch screen features of the host OS. For example, Windows provides an extensive list of touch screen features, including multi-touch gestures, all of which are compatible with Hope Industrial PCAP Touch models. Using an optional Windows driver, which is available in the support section of our website, provides additional features including Single Touch mode, Edge acceleration, Screen Clean mode, and Untouch timeout.
Yes, Hope Industrial monitors and touch screens work with ThinManager software. Our customers have been using our touch screens with ThinManager for over 18 years. Technical support for ThinManager software is available on the ThinManager website. See the "How do I calibrate touch screens" and "What touch screen module should I use?" questions for detailed instructions.
You may also contact our support group for additional assistance.
Hope Industrial monitors and touch screens are primarily designed for indoor use. If you are considering using our monitors outdoors, there are several factors to take into account:
Before calibrating your touch screen, the Elo Touch Screen driver must be installed. If you will be using a USB connection, it is very important that the USB cable is left unplugged until the touch screen driver has been successfully installed. If you will be using a Serial connection, connect the Serial cable first, and then install the touch screen driver.
Detailed instructions can be found in each monitor’s user manual, located in the Support Items section on the individual product pages and also in the Documentation section of our support page.
Microsoft Windows users who are using a USB touch screen interface can visit this post on our blog for a step-by-step guide on installing and calibrating your Hope Industrial touch screen.
You may also contact our support group for additional assistance.
Yes, Hope’s Conflict Minerals Report and Statement can be found on our Conflict Minerals Compliance page.
Approximately 50% of the heat of a Hope Panel Mount Monitor dissipates out the front of the monitor. To determine the heat load created by a Hope Panel Mount Monitor inside an enclosure, multiply the typical power consumption of the monitor by 50%.
We have tested several of our Panel Mount Monitors to determine the exact percentage of heat that is transmitted out of the rear of the monitor into an enclosure. Below is the percent of heat load of the monitors we tested:
Please contact our support team if you’d like a detailed report.